Consultative Partnership Approach and Comprehensive Workforce Optimization Suite Attract Leading Retailer to Envision
SEATTLE – December 5, 2011 — Envision, the leading provider of coaching and workforce optimization solutions, announced today that Bodybuilding.com, the largest online sports nutrition company in the world, has selected Envision Centricity™ to power their contact centers. Bodybuilding.com joins a growing list of top e-retailers such as Costco, Starbucks and Nordstrom, who have selected Envision’s solutions to deliver superior customer service through excellent agent coaching, training and workforce management.
To read the full article: Bodybuilding.com Deploys Envision Centricity to Increase Contact Center Efficiency