News & Events:

in the news:
Tuesday, Aug 26, 2008
TMCnet on Envision's Upcoming Roundtable Schedule
TMCnet recently announced Envision's four new dates and locations for its 2008 r... | More
Wednesday, Aug 20, 2008
TMCnet on Envision's Partnership with Alcatel
TMCnet recently announced that the Envision Performance Suite, a suite of integr... | More
roundtables:
Sep 23, 2008 9:30 AM - 2:30 PM
Contact Center Leadership: What Makes Great Leaders so Great?
The Westin
Columbus, United States
If you are a leader responsible for the performance of contact center staff you won't want to miss t... | More
conferences:
Sep 11, 2008
2008 ACCA Fall Symposium
UT Commons at the Pickle Research Center
Austin, United States
Austin Contact Center Association Fall Conference | More
web events:
Thursday, Apr 10, 2008
Creating the Nike Brand Experience within the Contact Center
Presented by Kim Goff, Nike and Connie Smith, Envision at 9:00 a.m. Pacific | More
Tuesday, Jan 15, 2008
Resolve to be a Better Call Center Manager in 2008: Here's How
Presented by Connie Smith, chief evangelist, at 9:00 a.m. Pacific | More

press releases:
Tuesday, Aug 26, 2008
Envision Telephony Announces Contact Center Leadership Roundtables for Baltimore, Charlotte, Columbus and Long Beach
Roundtable Series Focuses On Providing Contact Center Leaders with Fresh Ideas a... | More
Tuesday, Aug 19, 2008
Envision Telephony Products Earn Alcatel-Lucent Partner Certification
Envision Performance Suite Transforms Recorded Customer-Agent Interactions into ... | More
Wednesday, Aug 13, 2008
1to1 Media on Oakley Customer Service
Learn how Envision's award winning call monitoring software, Click2Coach, helped... | More



"Since implementing Click2Coach®, Delta GRS has increased call conversion rates by four percent, representing millions of dollars in revenue for the company."



Perry Kendall, general manager, Delta Hotels Global Reservation Services




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